Please read below for information on the Euopean wide ‘realistic robot dog’ toy scam. I hope the information can help you.
REALISTIC ROBOT DOG SCAM
Important message regarding realistic robot dog toys.
The toy is a large scam operating across Europe but mostly in Spain, France Italy.
Advertisments on Facebook are connected to a number of websites outside of Facebook.
The adverts are using photographs of real dogs and selling them as realistic robot toys.
***THESE ARE PHOTOGRAPHS OF REAL DOGS****
The technology advertised for these toys does not exist.
SHIPPING & EMAILS TEDDYBOTS IRELAND
We only sell yellow robot toys. We have no sales or transactions from France Italy or Spain in 2020 / 2021.
Most of our customers are in Ireland, UK, Germany the USA and Canada for Christmas 2020.
Please check the email address from your purchase with our website URL.
If you purchased a yellow robot from us you will automaticly receive and email from Name@teddybots.com (example only).
if you do not have that email I’m afraid you are not one of our customers. I have listed websites below that may link to the email URL’s you are looking for.
**Be aware these people may have your credit card information so report to your bank and police immediately**
Advertising on facebook/. Jan 15th – 18th 2021
People operating the scam set up multiple pages on Facebook copying business names.
Unfortunately our name teddybots was reproduced on pages selling adverts in France Italy and Spain.
We do not advertise / sponsor our products on Facebook.
We do not advertise in Spain, Italy or France.
This image a screen grab of multiple pages on Facebook between December 2020 and January 8th 2021.
We only ship yellow robot yoys and we have no sales or transactions from France Italy or Spain in 2020 / 2021. Most of our customers are in Ireland, UK, Germany the USA and Canada. Please check the email address from your purchase with our website URL.If you purchased from us you will automaticly receive and email from Name@teddybots.com (example only)
I have listed some websites linked to this scam using our business name below.
Perhaps these are linked to your purchase of the robot dog.
Please make sure to talk to your bank and mention the transaction with them, its important that you stop the possibility of any future transactions.
If you recognise one of the websites listed below please report it to your local police. These websites may still have your credit card information. Report to your bank and cancil future transactions.
SCAM WEBSITE INFORMATION: PLEASE REPORT TO YOUR LOCAL POLICE
These are screen grabs of the websites using our business name. Note the registered trade mark.
This is a fake trade mark.
Websites; Please note that the business addresses on these pages are fake addresses in the United Kingdom.
The following websites are also registered to a domain in Canada.
Domain registration services:
Unfortunately Canadian domains are subject to privacy laws and this can make it difficult to establish the webpage owners.
Type to search for fr-teddybot.com
FAKE BUSINESS PAGES on FACBOOK
Fake pages were set up on Facebook using our business name. These pages were in French, Spanish and Italian. I found a number of pages that connected to websites that were also using a similar name. These pages were opened in Facebook in October 2020. My page was opened in 2015 and we have never had a complaint on our toys or delivery service.
FACE BOOK COMPLAINT SUMMARY
Complaints made to Facebook regarding the realistic robot scam.
- I reported every ad and every page that I found to Facebook under trade mark and copyright.
- I reported realistic robot dog advertisements to Facebook and made comments warning people in the comments not to buy the toy and it was fake.
- My comments were deleted and eventually I was blocked from the pages and groups.
- I continued to report to Facebook from December 20th to January 8th.
- I noticed the pages had been removed / deleted on the 8th of January 2021.
- I have been posting warnings on my Teddybots® Facebook business page about this scam in December 2020.
- In January 2021 on the weekend of the 15th to the 18th I noticed a new set of pages advertising the scam on multiple pages & groups on Facebook. Adverts linked to the same products for realistic robot dogs and contained photographs of real dogs. (images attached)
To date ( 08th 02, 2021) I have had one reply from Facebook saying that the people running this scam were NOT in breach of copyright and trade mark infringement and they refused to continue with my complaints. Also expressed that these pages were running a scam and asked why Facebook allowed them to continue and added my concern that this was a scam and this would effect my business name and reputation. I did not get a reply and continued to report the pages.
Facebook complaint under trademark and copyright infringement reference number was;
203 553 604 645 605.
These pages are using a registered trade mark (R). This is fake.
Teddybots is registered in my name Shane Sutton (Europe and the USA).
(Below) Facebook reply Ddecember 19th (English)
Finally I would ask that if you have made a comment on our webpage without knowing this information I would be very thank full if you could edit it or delete it. The reviews and false acusations effect my small business.
Thank you for reading this information I hope it is helpful for you. If you need to contact me, please contact me through the contact page on this website and I will reply when I have a moment. Please understand I have a high volume of emails.
Shane Sutton. Teddybots, Soft toys and games, Ireland.
(if you email this address you will get this automatic reply).
Teddybots Ireland is a Registered Trademark 2015.
Please note our logo is a robot.